Please check your order status by going Order Tracking Page and typing in your "I-xxx-xxxx" tracking code that you received in your confirmation email. If you do not see any information at the UPS tracking site, then your order has not been shipped, but being processed. You will receive tracking information once your order has been shipped out.

If your order has been processed (charged) then you cannot cancel your order. If your order has not been processed then call one of our Customer Service representatives toll free at 1.888.434.1888. You could also email us at cancelorder@dvd-rwmedia.com to cancel your order, but there are no guarantees over email that your order will be canceled before it is processed. Remember that if your order has been processed (charged) then you cannot cancel your order.

Follow these steps:

1. Add your product into the shopping cart.
2. On the "Cart Summary" page, input the coupon code.
3. Hit the "Apply" button.
4. The appropriate discount(s) should be reflected in your order total.
5. Continue with the checkout process and place your order.

DVD-RWMedia.com does not ship internationally. At this time we only ship within the United States and Puerto Rico. Although DVD-RWMedia.com does not ship internationally, we offer an alternative option for international orders. Overseas customers will now be able to place orders from DVD-RWMedia.com if they sign up with a third party mail forwarding service.

A return merchandise authorization number is required for all returns. You must obtain a Return Merchandise Authorization ("RMA") number within our Return or Warranty policy period. DVD-RWMedia.com will not accept returns without prior authorization and an RMA number.

For more information, please visit our Return Policy page.

After placing your order, it will take up to 24 hours during normal operating hours for that order to be processed. They will then be shipped out within 48 hours during business days. Your order will be shipped immediately upon confirmation of billing information and cleared payment (usually within 1 to 2 business days). Orders made after 12:00 PM Pacific Standard Time will be processed the next business day.

Orders shipping to California must be charged sales tax based on the county's rate. For tax exempt inidviduals such as government orders or resellers, you will have to fill out a CA resellers tax exempt form.

Call one of our Customer Service representatives toll free at 1.888.434.1888.

Put the item(s) that you wish to purchase and go to the "Cart Summary" page. Here under "Shipping & Tax Calculator", you can input your zip code to receive an estimated order total that includes shipping costs.

DVD-R was developed by Pioneer. It is designed to be a recordable format compatible with DVD Video players and DVD ROM drives. This standard was approved by the DVD Forum and has been adopted by many DVD equipment manufacturers. Due to the fact that such standards are based on numerous patents, where the licensing of these patents costs manufacturers who do not own the patents substantial royalties in order to produce compatible equipment or media, a separate consortium of manufacturers decided that their financial interests would be best served by developing a competing recordable format. This format is known as DVD+R. The consortium is known as the DVD+RW alliance.

It is hard to say that one format is better than the other. Neither have significant advantages over the other. Both are good but not perfect in terms of their ability to create discs that are playable in most standalone DVD players. The bottom line is that you should pick a burner that suits your requirements, and buy media designed for your burner. The good news is that there are many DVD writers out today that support both -R and +R.

We run into shopping cart problems usually, for one of the following reasons:

• Cookies not enabled [Turn On Cookies Tutorial]
• The item you are trying to purchase is sold out, or there is a lesser quantity than you wish to purchase.
• You are using an older browser less than Internet Explorer 5.

If all else fails, try closing all programs, restart your computer or even try from a different computer.

This can be caused by the following two reasons:

• You did not click the "Place Order" button upon check out.
• You typed in the wrong email address when you filled out the form

Please check your order status by going Order Tracking Page and typing in your "I-xxx-xxxx" that you received in your confirmation email. If you do not see any information at the UPS tracking site, then your order has not been shipped, but being processed. You will receive tracking information once your order has been shipped out.

Please first check your order status by visiting our Order Tracking Page and typing in your "I-xxx-xxxx" that you received in your confirmation email. If you see that the tracking system shows that you did indeed arrived and you never got it, please contact us at 1.888.434.1888 or email us at help@dvd-rwmedia.com. You must provide your order number, name, and the ship to address information.

If your order has been processed (charged) then you cannot cancel your order. If your order has not been processed then call one of our Customer Service representatives toll free at 1.888.434.1888. You could also email us at cancelorder@dvd-rwmedia.com to cancel your order, but there are no guarantees over email that your order will be canceled before it is processed. Remember that if your order has been processed (charged) then you cannot cancel your order.

Call one of our Customer Service representatives toll free at 1.888.434.1888.

After placing your order, it will take up to 24 hours during normal operating hours for that order to be processed. They will then be shipped out within 48 hours during business days. Your order will be shipped immediately upon confirmation of billing information and cleared payment (usually within 1 to 2 business days). Orders made after 12:00 PM Pacific Standard Time will be processed the next business day.

If an item is found to be out of stock after the order is placed, then item will be removed from the order and the remaining items shipped. We do not hold up the order because an item is backordered. You will not be charged for the out of stock item or the shipping cost of the item. The out of stock item will have to be re-ordered online when stock is available.

You can not combine two different orders to one after they are processed. In cases where you have contacted us before the orders have been processed, they can be canceled and reordered; this time combining the items into one order. Be aware that once the order(s) have been processed, this will not be possible.

Possible reasons can be:

• You did not click the "Place Order" button upon check out.
• You typed in the wrong email address when you filled out the form.

Please call one of our Customer Service representatives toll free at 1.888.434.1888 or email us at help@dvd-rwmedia.com to make sure that your order has been placed.

If you did not receive a confirmation on the order however successfully clicked the last "Place Order" button, most likely our server received your order but communication back to your PC was interrupted. Do not place your order again. If you do, you may end up with duplicate orders and both being charged since we use an automatic computer system. Instead, contact our Customer Service Representatives to confirm if the order was successful.

Call DVD-RWMedia.com customer service toll free at 1.888.434.1888 or via email at help@dvd-rwmedia.com to verify if you submitted a duplicated order. Duplicated orders can be canceled if the orders have not be processed.

DVD-RWMedia.com do not currently accept pre-orders or back-orders.

DVD-RWMedia.com does offer reseller or volume discounts, please email sales@dvd-rwmedia.com for all inquiries.

Once an order is submitted it can only be amended or edited by contacting DVD-RWMedia.com customer service at 1.888.434.1888 or emailing us at help@dvd-rwmedia.com. Once our warehouses have scanned an order, items cannot be added or deleted. Once any box from an order is shipped, the order cannot be voided.

It takes one to two business days for us to process an order before they ship. Once the order has shipped, tracking information will then be available by entering your tracking number on our Order Tracking page.

Customer service cannot physically get a hold of a particular product to describe it for you. Instead, please read product descriptions, specifications, and click on image thumbnails to view large photo of the product you wish to purchase.

We run into shopping cart problems usually, for one of the following reasons:

• Cookies not enabled [Turn On Cookies Tutorial]
• The item you are trying to purchase is sold out, or there is a lesser quantity than you wish to purchase.
• You are using an older browser less than Internet Explorer 5.

If all else fails, try closing all programs, restart your computer or even try from a different computer.

The item is already been sold out! Our site does frequent updates throughout the day whenever an item gets sold out. Watch closely and please order online when stock becomes available, again. The ETA (estimated time of arrival) will be placed on the product page if that information is known, if not, the product will display "Not in Stock".

While DVD-RWMedia.com does not publish a regular paper catalog, we do consider seasonal catalogs; most often during the Winter holiday season. Please check back often for more details.

Search and locate the items your want to purchase and add them to your shopping cart by clicking on the "Add to Cart" button. If you will like to add more than 1 quantity of a particular product, input the desired quantity. At this point you can either continue shopping or proceed through the checkout process. When you ready to checkout, click on "Proceed to Checkout" at the "Cart Summary" page. Fill in your shipping and billing information and select the desired shipping preference. Click on "Continue". If all the information is correct, submit your order by clickingo n "Place Order".

For your convenience, DVD-RWMedia.com does it's best to advertise any current Manufacturer rebates on our website. However, DVD-RWMedia.com does not offer the rebate. Any use of these rebates is limited to any terms or conditions as determined by the manufacturer. If you have any questions regarding the rebate terms & conditions or how to redeem the rebate, please contact the manufacturer directly.

DVD-RWMedia.com will do everything possible to keep you informed of your order via email. Your tracking number will be emailed to you once the order has been shipped. You will be able to track your order through our Order Tracking page or directly through the UPS website at www.UPS.com with the tracking number provided in the email sent to you regarding shipment of your order.

Unfortunately we currently do not accept money orders or checks. Please check back soon for updates on this issue.

When you are placing an order on the internet, security is a number one priority. All online transactions is being processed with industry leading secure 128-bit industry-standard SSL. If you ever receive any error messages, you can contact us at 1.888.434.1888 to complete your order offline.

DVD-RWMedia.com respects your privacy. We will not under any circumstances sell or release your information to anyone. All of the information obtained from our website, will be used for processing purposes only.

For more information, visit our Privacy Policy page.

Unfortunately, we do not currently match other competitor's prices. At DVD-RWMedia.com, we do our best to offer the lowest pricing on our products anywhere.

Yes, we do accept purchase orders from goverment agencies and schools. For purchase order please fax the purchase order to 1-866-259-7006.

Sorry, at this moment we do not accept 3rd party, UPS, Fedex personal/business accounts. All UPS shipments are done through our own account.

We do not have a store or will call facility. All orders are placed online and shipped, no exceptions.

DVD-RWMedia.com does not hold any responsibility for any lost/damaged of the shipment of order(s) due to mistakes/wrongdoings caused by the shipping carrier or the customer (buyer). DVD-RWMedia.com will however, issue a second shipment under special conditions after 15 days; after UPS has claimed package lost. Under any circumstances, DVD-RWMedia.com's liability limits to assist package locating, and to provide second shipment upon condition approval.

We accept the following:

• Visa
• MasterCard
• American Express
• Discover
• International Credit Card
• Google Checkout
• Paypal Checkout

Please be sure to provide your exact billing address and phone number that your bank has on file. Incorrect information may cause a delay in the processing of your order. We never bill for credit card service fees.

It takes us approximately two business days to process a credit back to your credit card and a week to a even a month depending on your credit card company for it to appear on your statement. After DVD-RWMedia.com issues the credit, the rest of the process is out of our ability to speed up. At this point merchant services and your Bank determine how long before the credit posts in your account. This can be as quick as a few days or take up to a month.

This is the exact process in reverse order as when any merchant charges your card. The customer will think there is an immediate withdrawal of the funds, but it is really only an authorized hold. Once merchant services and the merchants bank has processed the charge then the funds will appear in the merchants account. Again, the same time frame applies to the merchant.

Call one of our Customer Service representatives toll free at 1.888.434.1888.

Orders shipping to California must be charged sales tax based on the county's rate. For tax exempt inidviduals such as government orders or resellers, you will have to fill out a tax exempt form.

Place your initial order online as usual. After you have submitted the order, fax us at 1.866.910.2293 with your Government Tax Exempt Form and include the sales order number. This only must be done one time. Once we approve your tax exempt status, future transaction will be tax free. Your tax exempt status will be reflected in your account.

When you finish the checkout process, DVD-RWMedia.com does the credit card charges automatically. We are not given a reason when a charge declines, only that it is. Verify you have given us the correct numbers and expiration date. If so, please contact your credit card company or bank for more information.

If you are first time customer, please enter "Reseller Tax Exempt" into comment box upon checkout. Then download the CA Reseller Tax Exempt Form, fill and fax the form to 1.866.910.2293. Your order will be processed and shipped out after we verify your reseller permit. Once we approve your tax exempt status, future transaction will be tax free. Your tax exempt status will be reflected in your account. For further assistance, you may email for help@dvd-rwmedia.com.

You have the ability to print out invoices from your order history by logging into your account. Contact customer service at help@dvd-rwmedia.com if additional help is required.

When you are placing an order on the internet, security is a number one priority. All online transactions is being processed with industry leading secure 128-bit industry-standard SSL. If you ever receive any error messages, you can contact us at 1.888.434.1888 to complete your order offline.

Visit our Volume Discount, Corporate Sales, and Resellers page for more information.

Unfortunately we currently do not accept money orders or checks. Please check back soon for updates on this issue.

Orders usually ship within 24 hours Monday � Friday, after confirmation of your billing information and approval of your payment method. Please note that hardare duplicators need to be assembled and tested. They will require an additional 2-5 days lead-time for ALL shipping methods, unless otherwise noted.

At DVD-RWMedia.com, our shipping charges are calculated to cover our shipping cost to you. We frequently have free shipping promotions to help customers with the cost of the shipping. However, with certain high volume items, such as 400 pack DVD cases, we will ship in separate packages to ensure your product(s) arrive in the best possible condition. Thus the shipping cost will reflect the particular shipping arrangement.

Please check your order status by going Order Tracking Page and typing in your "I-xxx-xxxx" tracking code that you received in your confirmation email. If you do not see any information at the UPS tracking site, then your order has not been shipped, but being processed. You will receive tracking information once your order has been shipped out.

DVD-RWMedia.com does not ship internationally. At this time we only ship within the United States and Puerto Rico. Although DVD-RWMedia.com does not ship internationally, we offer an alternative option for international orders. Overseas customers will now be able to place orders from DVD-RWMedia.com if they sign up with a third party mail forwarding service.

For more information, visit our International Orders Information page.

Sorry we do not ship to APO/FPO/GU/PO Box Addresses due to untrackable shipments.

Save on shipping by taking advantage of our free shipping promotions:

• Free Standard Shipping and Free 2nd Day Air are valid only on qualified item(s) and within delivery addresses in the continental US 48 states. Qualified item(s) are identified on product information pages with a Free shipping icon.
• USPS 1st Class or Priority Mail will be selected by DVD-RWMedia.com for the Free Standard Shipping offer. Free 2nd Day Air orders will be sent via UPS.
• Free shipping offer is limited to "In Stock" items only.
• If a shipping charge does apply, the charge will appear in the "Cart Summary" page.
• These offers is for a limited time only. DVD-RWMedia.com reserves the right to end or change the free shipping offers at any time.
• Free Shipping promotions do not apply to the following shipping destinations: APO, FPO, PO Box, Virgin Island, Puerto Rico, GU, Alaska, and Hawaii. Please choose another shipping method.

For more information, visit our Free Shipping Information page.

Please verify that you have inputted your tracking number correctly. If the tracking number provided to you does not work, you can call our customer service at 1.888.434.1888.

Please contact UPS at 1-800-PICK-UPS (742-5877) to obtain further status on your package(s). The priority of delivery within the method of shipment chosen is determined by your local UPS station. DVD-RWMedia.com would always like for your packages to be delivered ASAP. If UPS is holding them, please contact them directly.

Phone: UPS 1-800-PICK-UPS (1-800-742-5877). Website: www.UPS.com.

The tracking numbers for each days shipped orders are automatically emailed out after 12:30am Pacific Standard Time. Alternatively, you can check the DVD-RWMedia.com online order status after 12:30am.

DVD-RWMedia.com does not hold any responsibility for any lost/damaged of the shipment of order(s) due to mistakes/wrongdoings caused by the shipping carrier or the customer (buyer). DVD-RWMedia.com will however, issue a second shipment under special conditions after 15 days; after UPS has claimed package lost. Under any circumstances, DVD-RWMedia.com's liability limits to assist package locating, and to provide second shipment upon condition approval.

If the item has been damaged by UPS, immediately speak with one of our customer service representatives toll free at 1.888.434.1888. There is a grace period of 3 days to file the damage claim, so call us immediately.

Check the amount of tracking numbers you should have received. Verify you have received all boxes and checked all packing material for small items. If you are still missing an item(s), call DVD-RWMedia.com customer service toll free at 1.888.434.1888.

DVD-RWMedia.com is not responsible for manufacturer defects. As such, the shipping costs will be shared between the customer and DVD-RWMedia.com. The customer will pay for the shipping costs for the return while DVD-RWMedia.com will pay for the shipping costs sending the item(s) back out.

DVD-RWMedia.com packages the items according to safety for your items, weight, and size. The most common reason multiple boxes are used is due to multiple warehouse locations. Obviously if the items are stocked in different warehouses then they cannot be boxed together.

Please contact UPS at 1-800-PICK-UPS (742-5877) to obtain further status on your packages.

If the shipment is returned to sender, DVD-RWMedia.com will credit the customer in full (minus shipping fee and 15% restocking fee may apply) as long as the package is unopened and contains all product(s)/packaging included with the order. If the order is incomplete, only the item(s) received will be refunded.

As long as a tracking number has not been generated, you can contact your local UPS branch and put in a "Signature waiver" to either require or not require a signature for delivery. Call UPS at 1-800-PICK-UPS (742-5877). If a tracking number has been generated for your order and once UPS attempts an initial delivery, they will leave a delivery notice on your door. On the reverse side you will find the same "Signature release waiver". Fill it out and they will follow your instructions on their next delivery attempt. Some UPS drivers will leave a package if they are familiar with the neighborhood and consider it safe to do so. That is completely up to the UPS driver.

DVD-RWMedia.com will not give UPS consent to hold packages for customers to pick-up at their local UPS facilities due to fraud concerns. We humbly apologize for any inconvenience this precautionary measure may cause but we are simply trying to ensure the safety of our customer's purchases. Similarly DVD-RWMedia.com will not request that a package be re-routed to another location once in transit to the shipping address requested on the original order.

When you order multiple items, the shipping is based on weight, therefore shipping costs will be added cumulatively. We do have items that if you buy more than one will get a reduction in bulk pricing. Coupons can also be used to reduce the cost.

If your order has been processed (charged) then you cannot cancel your order. A return merchandise authorization number is required for all returns. You must obtain a Return Merchandise Authorization ("RMA") number within our Return or Warranty policy period. DVD-RWMedia.com will not accept returns without prior authorization and an RMA number. Please complete this online return form to submit your RMA request.

You can then send you package to the following address:

DVD-RWMedia.com
629 S 6th Ave.
La Puente, CA 91746

Call one of our Customer Service representatives toll free at 1.888.434.1888.

Please visit our Return Policy page.

For any product return or exchange, all returned item(s) must be have their original packaging materials, which may include the warranty card, software CDs, cables, manuals, etc. DVD-RWMedia.com may refuse the request for a return if the product was not returned with the original packaging.

A 15% restocking fee may be applied to all non-defective returns for refund. Shipping charges are non-refundable. No returns will be accepted after 30 Days, unless stated otherwise.

DVD-RWMedia.com must receive the returned package within 15 days of the RMA issue date.

Please visit our Return Policy page for more information.

All cross-ship items will only be accepted under the following conditions:

1. Customer agrees to pay first - In order for DVD-RWMedia.com to process the cross ship request, customers will have to pay for the replacement product first.
2. Exchange for same product only - Advance replacement is only available when exchanging for the same exact product.
3. Customers are responsible for all shipping costs.

Under no condition will DVD-RWMedia.com cross-ship any items 30 days after the original invoice date.

All return items sending back to DVD-RWMedia.com are to be prepaid by Customer. No COD or Freight collect returns will be accepted by DVD-RWMedia.com.

Shipping fees are paid to the delivery service provider and not to DVD-RWMedia.com, therefore all shipping fees are NON-REFUNDABLE.

Modifying a product in a permanent way is considered as physically damaging the product and will void the product's warranty. A product cannot be returned under these circumstances.

DVD-RWMedia.com only accepts partial returns under the following conditions:

1. Multiple items placed in one order - If you placed an order with multiple products, you may only return the defective items in the order for credit or replacement. Non-defective items may only be returned with a 15% restocking fee.
2. When ordering multiple pack of DVD-R - If any part of the order is defective, you may return or exchange the defective portion. If you simply do not like to quality of the disc, you may also return them but a 15% restocking fee will apply to your return.

How can I determine whether the disc I have received is defective?

1. If the disc is simply not recognized by the burner: Upon receipt of the media, if your dvd burner does not recognize the media, it is usually defective; unless the wrong type of media was purchased. It is suggested that you first determine what formats your DVD/CD burner is capable of writing: -R, +R, RAM, etc. For more information on DVD formats, please refer to the FAQ section of our website.
2. If the media creates coaster(s) DURING burning: The media will have to be sent back and tested before we can verified as defective.

Compatibility playback on a DVD player:

1. If your newly burned DVD disc can be played on some DVD players but not others, the disc is not necessarily defective. This is usually caused by the compatibility of the DVD player rather than the disc itself.
2. If the completed disc is playable on the computer, but not on a stand alone DVD player, the media is not defective. This can usually be resolved by finalizing the contents of the DVD disc.

If you simply do not like the quality of the media, it is not considered defective. In this case a 15% restocking fee may apply upon return. We will issue a credit back to you credit card but will automatically deduct the restocking fee.

DVD-RWMedia.com offers a 30 day satisfaction guarantee. Duplication hardware can be returned for with 15% restocking fee or a manufacturer's replacement within 30 days. All returned hardware will be tested by our technical team to determine whether the product is defective.

How to determine whether my drive is defective?

A DVD/CD writer or Hard Drive is usually considered defective under the following conditions:

1. DOA (Dead On Arrival) - The drive just simply not function upon receipt.
2. Loud abnormal spinning noise - Due to the high revolution on some of the DVD writers, a substantially amount of noise will be heard while the drive is spinning. If an extremely loud or abnormal noise occurs, it might be defective.
3. For hard drives sold by DVD-RWMedia.com, all partition issues are not considered defective.
4. Any physical damage of the product will void the product warranty and breach our return policy.

Please test it on different system(s) first and/or download drivers for the products. If the flash memory still does not work then most likely it is defective.

1. All returns on memory product must be in its original packaging.

2. All cables, software & accessories must be included in the return.

3. All memory returns must be examined and tested by our technical team to determine whether the item is defective.

All inkjet and toner cartridges must be examined and tested by our technical team to determine whether it is defective. In addition, all returned products will also be subject to a weight test to determine the amount of usage. We reserve the right to refuse any item(s) that has been significantly used.

How do I determine my inkjet cartridge is defective?

Epson or Canon Cartridges:

1. After installing the cartridge, the printer monitor still shows that you cartridge is empty: You will have to prime the Epson cartridge by using the printer cleaning option on your printer. If the problems persist, most likely You have a defected Epson cartridge.
2. After installing the cartridge, some the black or color print out is faded.
3. Try cleaning the print head or prime the cartridge by using the Epson Self Cleaning button.
4. Try printing couple more pages to increase the flow of ink into the print head.
5. If the problems persist, most likely you have a defected Epson cartridge.

HP Remanufactured Inkjet Cartridge:

1. After Installing the Remanufactured Cartridge in your HP Printer if the print out is faded or there is no print out at all.
2. Try cleaning the print head or prime the cartridge by using the Self Cleaning button.
3. Try printing couple more pages to increase the flow of ink into the print head.
4. If the problems persist, most likely you have a defected cartridge.

HP Toner Cartridge

1. Before you start your first print job on a HP LaserJet Printer. Please make sure that the protection strip is pull out of the cartridge first.
2. If there is a streak after each page is printed. Please make sure the protecting strip is pulled out of the toner cartridge.
3. If the problems persist, most likely you have a defected toner cartridge.
4. If the print out constantly gives you a very dark page, most likely you have a defected cartridge.

There are several ways to find a product. One is to browse our product catalog, which is broken down by individual categories, and manufacturers. You can further refine your search by placing requirements to narrow the product listing. Lastly, you can utilize our search function to locate specific items. For example, if you are looking for "Prodisc DVD-R 4X Media", you could type the following:

Prodisc 4X Media

It is always a good idea to keep it vague and not too descriptive. Our search engine is very literal, and will pull any product with those keywords in the description.

Follow these steps:

1. Add your product into the shopping cart.
2. On the "Cart Summary" page, input the coupon code.
3. Hit the "Apply" button.
4. The appropriate discount(s) should be reflected in your order total.
5. Continue with the checkout process and place your order.

We do not special order items. All the items that we sell will be listed on our site. Items not listed are currently unavailable for sale.

We have new deals every single week at our Sale Section.

We do not have a store or will call facility. All orders are placed online and shipped, no exceptions.

DVD-RWMedia.com provides item descriptions, specifications, customer reviews, and detailed images for our customers benefit. In most cases these will answer any questions about the product. If you still need questions asked you can call on of our Customer Service representatives toll free at 1.888.434.1888, which we can then direct you to someone who might be able to answer you questions. If you still do not have your questions answered please contact the manufacturers.

Sorry, DVD-RWMedia.com does not build, assemble or test computer components.

We do not offer any technical assistance. Compatibility information of items are only available when shown on our website on the product page. Please contact the manufacturers for more information.

Occasionally we will post the Estimated Time of Arrival (ETA) on our website on popular items. Otherwise, we do not offer ETA on product due to the constantly changing nature of information in our industry.

DVD-RWMedia.com does not offer any price guarantee. If the order has not been processed (charged), you can cancel the order and place another online order to take advantage of the new price. All prices are as is, at the time of sale.

The retail and OEM versions usually will have the same exact product, however the retail version usually will come with bundled software, and retail packaging. OEM (Original Equipment Manufacturer), also called White Box or Brown Box versions will come with the actual product and sometimes the drivers, but nothing else. Also in certain cases, the retail version will be accompanied by a longer product warranty.

The differences are as follow:

1. Compatible Cartridges - DVD-RWMedia.com's compatible cartridges - which are manufactured by a respected manufacturer with high quality standards (ISO 9001 certified), using partly or all brand new parts. They are manufactured based on the same specifications, compatible cartridges are much cheaper than OEMs (Original Equipment Manufacturer), but perform at the OEM level for print quality and page yield.
2. Remanufactured Cartridges - DVD-RWMedia.com's remanufactured cartridges - which are manufactured from recycled empty cartridges, after disassembling, inspecting, cleaning, reassembling, refilling, and testing. Remanufactured cartridge uses mostly OEM parts,remanufactured cartridges are much cheaper than OEMs,but perform at the OEM level for print quality and page yield.
3. OEM Cartridges - OEM is "Original Equipment Manufacturer". OEM cartridges are referred to cartridges bearing the same brand names of the printers, such as under Epson OEM, Canon OEM, HP OEM, Lexmark OEM, Brother OEM and others. These are certified by the origianl manufacturers.

The refurbished items have been opened and touched and/or returned. They should all be considered OEM, bare bones products. Because their origins can come from different situations, sometimes they come with some extras or arrive in retail boxes. The refurbishment is by the manufacturer and not DVD-RWMedia.com. Most refurbished items come with a limited warranty. Please contact the manufacturer for more details.

Help make DVD-RWMedia.com a better place to shop! On the Contact Us page, submit a comment letting us know what products you would like us to carry. While we cannot make any guarantees that we will carry these items, don't be so surprised if you see them on our site. You can make a difference!

For your convenience, DVD-RWMedia.com does it's best to advertise any current Manufacturer rebates on our website. However, DVD-RWMedia.com does not offer the rebate. Any use of these rebates is limited to any terms or conditions as determined by the manufacturer. If you have any questions regarding the rebate terms & conditions or how to redeem the rebate, please contact the manufacturer directly.

6 reviews means 6 people gave a 1-5 star rating, however, only 3 persons may have written comments. Most people just give ratings but not comments.

Please go to the DVD Media FAQ section.

When this happens, just type in the coupon in the comments box upon checkout, and we will manually deduct your order and email you a confirmation. We will only apply the deduction if the coupon was valid at the time you ordered.

K-probe is a CD and DVD Media scanning tool created by CDfreaks. Useful for testing the quality of the media, but only for Lite-On DVD and CD Drives. PI/PO results are for DVD media only, CI/CO results are for CD media. For the following recommendations to be true K-Probe must be set to 8 ECC PI/PO sum while scanning and preferably scanned by a Lite-On DVD writer (in other words NOT a DVD-ROM or combo!).

Use this as a guideline for good discs:

PI (Parity Inner): No larger areas on the disc should exceed 280 PI errors, do not worry too much about high single spikes that exceeds 280.

PO (Parity Outer): No larger areas on the disc should exceed 32 PO (actually PI uncorrectable) errors, do not worry too much about high single spikes that exceeds 32. (Note that this is not completely correct according to the standards, but is still a good guideline, read the first technical post if you wonder why this is not a 100% correct way of reading the results compared to the standards).

Notice that there are other aspects such as disc reflectivity, jitter, tracking errors and so on that also will affect the readability of a DVD disc � but for this we do not have measuring equipment available. And another note is that we normally scan/recommend scanning the discs at 4X CLV speed since this saves time compared to 2X/2.4X and 1X scanning and still offers CLV reading, but by lowering the speed to 2X(DVD-R/RW)/2.4X(DVD+R/RW) or 1X the amount of reported errors may drop on some discs. Also using Nero CD/DVD-Speed to do a transfer rate test with a picky DVD-ROM (JLMS XJ-HD165H for example) and see if the reading speed drops is a good indication of the quality of the disc.

The information provided above is courtesy of CDfreaks.

You can learn more about our store policies by visiting the following links:

• Item Review Policy
• Privacy Policy
• Quality Guarantee
• Return Policy
• Shipping Methods & Policy
• Terms & Conditions

Other Useful Resources:

• Affiliate Program
• Coupon Informatiom
• Free Shipping Information
• International Orders Information
• Rebate Information Center
• Volume Discount, Corporate Sales, and Resellers