DVD-RWMedia.com is committed to protecting your privacy online the best we can. We have created our Privacy Policy ("Policy") Statement in order to demonstrate our firm commitment for protecting the privacy of our shoppers.

What information does DVD-RWMedia.com collect?

     In order to better provide you with numerous products and services, we collect two forms of information which are about visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, more efficient and personalized experience with our site.

Non-Personally Identifiable Information

     This refers to information that does not, by itself, identify as a specific individual. We gather certain information about you based on where you shopped at our website in several ways. This information is then compiled and analyzed on both personally and an aggregate basis. Such information may include the Web site's Uniform Resource Locator ("URL") information as well as your Internet Protocol ("IP") address. A URL is the global address of documents and resources on the World Wide Web. An IP address is an identifier for computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route or re-route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, which allows web servers to locate and to identify your computer. Computer requires a IP address in order for user to communicate over the Internet.

Shopping

     We collect IP addresses for the purposes of system administration, gathering broad demographic information, enabling ads to be served on our web site, reporting Non-Personally Identifiable Information to our advertisers, and monitoring the level of activity on our site. We collect information from visitors from our site, such as the URLs they came from, their IP addresses, domain types (e.g., .com or .org), browser type, country, state, possiable telephone area code where their servers are located, the pages viewed by customers during their visits, and any search keywords entered on our site.

Ordering

     When you order from us, we collect personally identifiable information from you. If you order one of our products or any services, we will collect your name, email address, billing address, shipping address, telephone number, product information, payment information, order number, referring URL, IP address and a password. We collect such information in order to fill your order, and also in order to get in contact with you regarding your order and/or to send you promotional materials. Before you submit your order, you will have the opportunity to review the order and the ability to make anymore necessary changes. Such changes might be automatically stored for future use. We do not accept any walk-in or will call orders. All orders must be shipped. DVD-RWMedia.com ensures that all online transactions are processed with industry standard 128-bit SSL (secure socket layer) encryption.

Online Surveys and Polling

     In order to improve our services to you, we ask some of our customers to voluntarily complete surveys, which may be collected by an independent third party. Answers from individual survey are kept confidential although Non-Personally Identifiable Information is collected and will be disclosed to third parties.

Contact Information and Third Party Data

     If you contact our customer service representatives by telephone, email, or letter; we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect information in a file which is specificly related to you. When reaching us through our feedback area or by calling one of our customer service representatives, we may ask for your name and email address in order to send you a reply. If other users or third parties send us correspondence regarding your activities or purchases on our site, we may keep the information in a file specificly related to you.

Surveys and Polling

     We use a third party surveyor to run optional surveys for DVD-RWMedia.com. That surveyor collects Non-Personally Identifiable Information for the sole purpose of providing reports to DVD-RWMedia.com about our shopper's interests and opinions.

Fulfillment

     The information collected by DVD-RWMedia.com is used only for the limited purposes of processing orders, keeping you informed about your order status and, for statistical purposes, for improving our site and its performance. This includes the ability to serve ads, notify you of products, or special offers that may be of interest to you. We will disclose your Personally Identifiable Information to third parties to charge your credit card, fill your order, deliver your order, and provide customer service.. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery service to deliver products that you ordered.

Other Parties

     We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of DVD-RWMedia.com, our users, or others. If customers do not pay us for products ordered, we may submit their account information to a third party collection agency.

Services Provided on Our Site

     Except as otherwise stated in this Policy, at present DVD-RWMedia.com does not disclose its customers' Personally Identifiable Information to other merchants.

Compliance with Service of Process or Law Enforcement

     Occasionally DVD-RWMedia.com may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. DVD-RWMedia.com fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

What security precautions are in place to protect against the loss, misuse, or alteration of your information?

     At DVD-RWMedia.com you can be assured that your personal and account information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our customers is of utmost concern to us. Our secure servers protect the information using advanced firewall technology. When you access your account information, the information is kept on a secure server. All of the customer data we collect is protected against unauthorized access by physical security means.

Additional Comments, Questions, or Concerns?

     If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact DVD-RWMedia.com by email: help@dvd-rwmedia.com

Or if you prefer, send us a letter at the following address:

Attn: Customer Service Department
DVD-RWMedia.com
629 South 6th Avenue
La Puente, CA 91746